Shipping & health Guarantee
Is it really safe for the puppy?
I receive many inquiries on the process of shipping a puppy–individuals often wonder if it is safe and how it works.
Won’t he/she be scared? How long does it take?
Won’t it be difficult for the puppy having to be all alone in a crate for so long?
This is how I explain the shipping process to individuals to help them feel more at ease with the process of getting a puppy:
Shipping a Puppy Is Very safe?: See Below Details
Shipping a puppy by itself to a new location always sounds cruel and embarrassing, but actually I think it is harder for us than the puppy(s). With my many years of shipping experience, I know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the puppy(s) for fear of lawsuit and customer dissatisfaction. I tape puppy(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the puppy(s) and the puppies are offered food along the ride.
The average flight is approximately 4 to 12 hours. I always ask about any delays or layovers and know the exact times and departures of the flights, so I know where the pup is and am able to give you the information as well.
The pup will arrive the same day as it is sent–usually a few hours. I have a big fluffy bed of shredded newspapers in the crate for the puppy(s) to nestle in and usually a pig’s ear chew (they love them), and a toy or sock with my scent on it–to help the pup feel secure
What about shipping in the winter –is it not too cold?
If you decide on a puppy, I will guarantee -as I have for 16 yrs–that he/she will arrive safe and sound. Puppies can be shipped safely between 20 and 85 degrees–AA rules. All puppies ride in the belly of the plane where the temperature is kept at a comfortable 70 degrees–same as for the passengers–and they are the last on and first off the plane. Shipping during this time of year is completely safe and there is no problem so we need not be afraid about that. Just like a person getting on a flight to go meet their relatives and/or friends for the holidays, shipping a puppy is very similar-and probably even a little easier. The only thing different about this time of year is that the airlines can be strict on the minimum temperature at each location (which is really good for the puppy(s) even though the plane is always kept at 70 degrees. I believe it is mainly for their liability and protection. Likewise, in the summertime–they will not ship if temperatures are too hot along the way. If this is the case, we will just wait for the next best day to ship or ship earlier or later in the day to combat the hot/cold part of the day.
NOTE. Most shippers specialized in shipping pets will use a temperature regulation crate called an electronic crate.
These type of crates are used anytime since they can regulate the temperature to the one best for the puppy(s) travel
What is involved in the shipping process?
Since I am 30 minutes from my nearest airport and do not charge extra for delivery like most breeders, I try to make each trip count as much as possible by taking multiple puppies at a time while striving to accommodate to your specified times. Therefore it helps me greatly if you can specify multiple times/days you (or any other person with ID) would be available to pick up the puppy. So if you are interested in having one of the pups after all amounts have been received, I am able to book the pup. I will need to know the day(s) and time(s) you are able to pick up the puppy(s) your nearest airport, and your home address and phone number.
Usually, I can only book a flight three days in advance so they are aware of the temperatures for shipping. After I have booked the pup, I will call and/or email you with the flight number times, and the location where the puppy(s) is to be picked up. All you need to do is pick up the pup at your airport–taking a couple of forms of identification, like a driver’s license or insurance card and the airway bill number that I give you. Then I ask individuals to contact me as soon as possible after they receive their puppy as I’m very anxious to hear about the puppy–if everything went ok –what you think–and any other questions you might have. It seems lengthy in explanation but it actually goes very fast!
What does the normal shipping cost?
Most of the times I like to use American Airlines as they have provided me with quality service. International airports are often the best bet, but I would be glad to check out your local airport to see if shipping is possible. Shipping to Alaska and Hawaii also available at select times and may cost slightly more. I am only able to ship within the US, Canada & Puerto Rico at this time, although I have had individuals to fly in from other countries to pick up a puppy(s). Shipping has been running approximately $115 which includes, a normal dog crate and health certificate. If 2 puppies are being purchased at the same time, from the same litter, they can be flown together in a larger crate for $165.
When sending me your airport’s address, please send 2 different airports that you would be willing to travel to pick up the puppy(s). We also provide airport to home delivery
We take pride in the fact that our relationship with you does not end when you take home a puppy from us. As a conscientious breeder, experienced puppy counselors, and die-hard puppy lovers, we’d like to believe nothing can ever go wrong with our puppies. However, certain things are never in our control. A puppy’s health is dependent on a lot of factors like genetics, exercise, food & nourishment, and overall care. If something does go wrong, we always strive to help, oftentimes even when our guarantee doesn’t cover it. While we may not be able to guarantee that your puppy will never have a health problem, we guarantee that we will do our best to ensure your new family member is a healthy one!
Our Health Guarantee:
We do not believe your puppy is replaceable but we do believe that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of a puppy within two years from its birth due to genetics, or if the puppy is found to have congenital or hereditary disorders (within two years) which adversely affects the health of your puppy, we will replace the pet with another of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian.
Failure to provide your puppy with timely inoculations or regular veterinary care will void this guarantee. This guarantee does not cover any costs associated with spaying or neutering, including undescended testes.